Policy & Terms of Service
BOOKINGS AND APPOINTMENTS
AZIANOTJAPAN requires a deposit for all services without exception.
All bookings are non-transferable and non-refundable.
All appointments must be cancelled 48hrs prior to the scheduled time, THERE IS A $5 CANCELLATION FEE that is taken out of the deposit.
If your appointment is not cancelled 48hrs prior to the scheduled time your FULL deposit will not be refunded as a cancellation fee.
Rescheduling : A proper reschedule is done within 48 hrs.
***in the event of a NO CALL NO SHOW your next booking will require 100% deposit. ALL NO CALL NO SHOW RESCHEDULING MUST BE SUBMITTED AND APPROVED THROUGH AZIANOTJAPAN@GMAIL.COM or SMS***
There is a 10 min grace period for all appointments. If your appointment is at 1pm you are late at 1:11pm you will be charged an additional $15 per 15 min. If you are more than 15 min late your APPOINTMENT WILL BE CANCELLED AND DEPOSIT KEPT.
ALL REPAIRS WILL BE DISCUSSED IN A CUSTOMER BY CUSTOMER MANNER. PLEASE NOTE THAT I RESERVE THE RIGHT TO REFUSE SERVICE TO ANYONE.
WEEKENDS, HOLIDAY & VIP INFORMATION
***please note that because some weekends and holidays are not my normal business hours, any and all services performed on these days are considered VIP SERVICES***
For VIP services, your deposit will not include the costs of services but will be used to secure your appointments on these days and are non refundable and non-transferrable.
All other terms and policies apply to these services as well without exception.
Here is a list of BEST PRACTICES to know before your appointment.
I do not remove work that is not mine. PERIODT
If you are sick, DO NOT COME YOU MUST RESCHEDULE! I HAVE THE RIGHT TO REFUSE SERVICE FROM ANYONE WITH SYMPTOMS OR WHO MAY SEEM ILL!
Please keep in mind there is a service charge when using third party payment , you are responsible for that service charge plus your service fee.
If you DID NOT book a fill or acrylic removable, COME WITH BARE NAILS ALWAYS
Please do not come to your appointment rushed. If you have a full day, please reschedule to allow the approx time i will need to work with you.
Please come to your appointment alone. NO KIDS OR COMPANY IS ALLOWED!
PLEASE CONSULT A DOCTOR BEFORE BOOKING YOUR APPOINTMENT IF YOU HAVE ANY SKIN OR HEALTH CONDITIONS THAT WOULD INTERFERE WITH MY SERVICES. AZIA NOT JAPAN WILL NOT BE RESPONSIBLE FOR ANY ALLERGIC REACTIONS OR ANY OTHER NEGATIVE REACTIONS DUE TO SERVICES RENDERED.
**prices may vary and are subject to change without prior notice**